Accessibility Statement

Our Commitment

We believe that everyone should have equal access to information and services. Our website is designed to be accessible to all users, regardless of their abilities or the technologies they use to access the web.

Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Key Accessibility Features

• Keyboard Navigation: All interactive elements can be accessed using keyboard navigation
• Screen Reader Compatibility: Content is structured to work with screen reading software
• Alternative Text: Images include descriptive alt text for screen readers
• Color Contrast: Text and background colors meet WCAG contrast requirements
• Responsive Design: Content adapts to different screen sizes and zoom levels
• Clear Navigation: Consistent and logical page structure and navigation

Accessibility Features

Visual Accessibility

• High contrast color schemes for better readability
• Scalable text that can be enlarged up to 200% without loss of functionality
• Clear, readable fonts and appropriate font sizes
• Descriptive headings and labels
• Visual focus indicators for keyboard navigation

Motor Accessibility

• Large click targets for buttons and links
• Adequate spacing between interactive elements
• No time limits on form completion
• Multiple ways to contact us (phone, forms, chat)

Cognitive Accessibility

• Clear and simple language
• Consistent navigation and layout
• Error messages that clearly explain how to fix problems
• Logical page structure and content organization

Assistive Technologies

Our website is designed to work with assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Voice recognition software
• Keyboard-only navigation
• Screen magnification software
• Alternative input devices

Browser Compatibility

Our website is compatible with recent versions of major browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Alternative Access Methods

If you have difficulty accessing our website, we offer alternative ways to get information and services:

• Phone Support: Call us at 859-600-2141 for assistance
• Voice Assistant: Use our AI chat assistant for questions and scheduling
• Email Support: Contact us through our website forms
• In-Person Consultation: We can meet at your property to discuss services

Ongoing Improvements

We are continuously working to improve the accessibility of our website. Our efforts include regular accessibility audits, user testing with people with disabilities, and staying current with accessibility best practices and standards.

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we cannot guarantee the accessibility of third-party content. We work with our partners to improve accessibility wherever possible.

Feedback and Support

We welcome feedback about the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

Response Time

We aim to respond to accessibility feedback within 2 business days. For urgent accessibility issues that prevent you from accessing our services, please call us directly at 859-600-2141 for immediate assistance.

Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.