Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: December 2024
This Privacy Policy describes how Knockout Exteriors ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect the following personal information when you:
- Request a free estimate or contact us through our forms
- Call our phone number or use our chat service
- Subscribe to our newsletter or blog updates
- Schedule an appointment or service
This information may include:
- Name and contact information (phone, email, address)
- Property details and service requirements
- Communication preferences
- Project specifications and photos
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system details
How We Use Your Information
We use your information to:
- Provide estimates and schedule services
- Communicate about your project and appointments
- Send service updates and maintenance reminders
- Improve our website and services
- Comply with legal obligations
- Process payments and maintain records
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted contractors and suppliers who help us complete your project
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In the event of a merger, acquisition, or sale of assets
- Emergency Situations: To protect safety or prevent harm
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure data transmission and storage
- Access controls and employee training
- Regular security assessments
- Encrypted communication channels
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Enable social media features
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
- Restrict processing of your data
Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Knockout Exteriors
Phone: 859-600-2141
Service Area: Central Kentucky
Email: Contact us through our website form